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TOP WORKPLACES 2026

‘Love all, serve all’: Catholic Charities of Central New Mexico ranks No. 3 in Top Workplaces small category

Published Modified

At Catholic Charities of Central New Mexico, CEO Natasha Gacinski credits a recent organizational culture shift to actively asking the staff questions such as, “What do you wanna see in your professional development?” and “What would make you more successful at your job?”

Her ultimate goal with those inquiries is to determine how she can best equip her staff to serve the community.

The nonprofit, which placed No. 3 in the Top Workplaces small category, serves more than 12,500 individuals and 5,400 families throughout Bernalillo, Santa Fe and Sandoval counties. It provides a variety of services, including those aimed at reducing poverty and improving education opportunities.

One employee described the work as “the most fulfilling job I’ve ever had.” Others highlighted the positive work environment, adding that employees’ needs are consistently met.

The following is an excerpt from an interview with Gacinski. It has been edited and condensed for clarity. 

Catholic Charities has been named a Top Workplace for the first time. What does this mean to you?

I think this represents a shift in our culture, where we decided to really focus on celebrating our staff, making sure that we were able to give staff the benefits that they need — essentially, just wanting people who work at Catholic Charities to be better off for having worked at Catholic Charities. It’s been a big emphasis for us this past year, and it’s really nice to have paid off for the first time in the agency’s history.

How does the organization balance its religious identity while serving a diverse, secular public through its staff members?

We work closely with the Archdiocese of Santa Fe, New Mexico. I personally work very closely with Archbishop John Wester. He is greatly supportive of the work that we do. We know that some of the work that we do may seem divisive, but at the end of the day, we follow Catholic Social Teaching, which means really representing the dignity of every single human being. We upgraded our slogan, which I love. It’s “Love all, serve all.” We will serve you no matter who you are, no matter what your background is. No matter what religious affiliation you may have, we are going to serve you if you are in need of our services — and we’re so thankful for the Archdiocese for supporting us in that work.

How has your background as a pre-K program manager shaped your passion for Catholic Charities work?

I think that because I spent so long being this frontline employee, like those I employ now, I think it’s taught me empathy and compassion and a drive for hard work. And I have so much never-ending respect for my staff members and for my employees, because I’ve been there. I’ve been in those shoes. I know how hard this work is. I know how much I used to — and still do actually — take back home with me, and wanting to go the extra mile for the families that I served, especially our families experiencing homelessness. So I just have so much respect for those who do it day in and day out.

How does Catholic Charities support work-life balance for its employees?

That’s one of the things that I’m so proud of. I really think that that starts at the top. That starts with our executive team and our management team, where we are supportive of a work-life balance for each other. We make sure that we empower our leaders to provide that for all staff. Since we started, we’ve implemented a hybrid work schedule. I’m a working parent. I know how hard it is. I think a lot of us here adopt a mentality of, “As long as the work gets done, we don’t really mind when it’s being done.” So we’re able to accommodate especially working moms, who have to balance so much. We also implemented a two-week winter break. I think that that’s really paid off in spades because I know, as a mom, that’s when my kids are home. Where are they going to go? Who are they going to be with? What are they going to do when I have to work for those two weeks? A lot of our staff are not from the ϼ States. We’re a very beautiful, diverse staff. This allows our staff to go back home and visit families and recharge, and it’s really paid off. Those are the two real best ways that we’ve supported that work-life balance.

What do you think is unique about Catholic Charities?

We recognize that investing in our staff means that our staff are going to do more for our community. They are going to do better for our community. It’s very hard because in nonprofit life, there’s not always a surplus of funds, but we will make sure that our staff is celebrated and recognized, that they have space to grow if they want to grow with the agency. They have so much input in the direction of this agency. This is not me, as a CEO, making decisions that are going to impact 90 other people just unilaterally because I feel like it. We are so intentional in the decisions we make for the direction of our agency.  Our employees are the life and the heart of what we do, and we just cultivate this really special environment where they feel respected, supported and inspired so that they can fulfill our mission. We just embody so much of the “Love all, serve all” mentality that we branded a couple of years ago, and it’s true — and I think that’s what sets us apart.

More on Catholic Charities of Central New Mexico

Category: Small

Rank: 3

Founded: 1945

Ownership: Nonprofit 

Sector: Human and social services 

New Mexico employees: 82

Years won: 1

Keelin Fisher is a business reporter for the Journal. You can reach her at kfisher@abqjournal.com