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'Honeymoon phase' ends for rentable e-scooters with sidewalk seizures

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The city of Albuquerque is cracking down on rentable e-scooters strewn across sidewalks even as vendors say they鈥檙e not being given time to retrieve them.

The city announced Monday it had impounded 38 e-scooters parked on sidewalks and that e-scooter rental companies could be charged a $100 relocation fee plus $200 per day and per scooter for storage. The increased enforcement is leading scooter rental firms to question the city鈥檚 timing but reaffirm their commitment to following the rules about where and how long scooters can be parked.

鈥淭he honeymoon phase is over,鈥 city Planning Department Director Alan Varela said in a statement. 鈥淥ur main concerns are everyone鈥檚 safety and keeping the right of way clear for pedestrians.鈥

Rentable e-scooters, used by tourists, students and other residents to navigate city sidewalks, hit Albuquerque in 2019. The City Council relaxed e-scooter rental regulations in 2024, and today there are some 2,000 e-scooters throughout the city with 105 docking stations, according to Varela.

鈥淏ut as time has gone by,鈥 he said, 鈥渨e鈥檙e noticing that scooters are left blocking sidewalks longer than they should be.鈥

Varela told the Journal the vendors have generally been very cooperative since the city approved the program.

Spin, Lime and Beam vendors are allowed to operate in Albuquerque. However, some vendors have pushed back, saying the city seized the scooters before the 24-hour grace period in which the ordinance demands the companies retrieve the scooters.

鈥淏eam is committed to responding to city complaints and issues in a timely manner,鈥 David Sedbrook, the company鈥檚 vice president of public policy, told the Journal. 鈥淗owever, Beam鈥檚 data shows that two of the eight vehicles impounded were taken off the streets less than two minutes after a ride was completed. This rapid impounding does not provide a reasonable time frame for retrieval.鈥

Spin and Lime officials also told the Journal they鈥檙e committed to following the city鈥檚 rules.

鈥淭his was due to an unfortunate miscommunication, which we are looking to rectify,鈥 Karla Owunwanne, senior director of government relations at Lime, told the Journal. 鈥淲e are currently working with the City to make adjustments to our standard operating procedure to ensure a satisfactory response moving forward.鈥

Spin鈥檚 Senior Partnership Manager Kylee Floodman told the Journal the company did not receive any notification of these vehicles being in violation. All three companies committed to working with the city to ensure their scooters remain on the sidewalks.

In response to the early pickup contentions, the city鈥檚 Planning Department spokesperson said the scooters were collected because they were deemed safety hazards or blocking a sidewalk.

鈥淭hose two specific terms are being enforced by the City to protect the public by removing safety hazards, maintain ADA access, and incentivize the vendors to diligently prevent improper parking as they promised they would,鈥 Tim Walsh, public information coordinator for the Planning Department, said in a statement.

E-scooters hit American streets in 2017, forcing cities around the U.S. to create new regulations to manage the emerging transportation. Albuquerque鈥檚 initial rules were met with criticism. In 2019, Razor and Bird called the city鈥檚 rules overly burdensome. They said in a letter to the city that fees and restrictions on usage and parking made it impossible to do business.

Ultimately, Albuquerque鈥檚 Planning Department said scooter enforcement is a bump in the road, not an end to the marriage.

鈥淲e鈥檙e very happy that the scooters are in town. I think that they provide good and inexpensive transportation for people to get to and from work or to run errands and also to have fun,鈥 Varela said. 鈥淲e really want the scooter companies to be more responsible, like we know that they can be, and make sure that people are properly parking them.鈥