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New mental health app hopes to support New Mexican teens

Navi is rolling out service across the state

A child gets her face painted at Navi's Teen Wellness Festival in Taos
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Nearly 80% of youth who need mental health support never access it.

Navi has set out to change that.

The new wellness app is designed to help New Mexican teens, ages 13-18, build action plans to tackle their everyday struggles and improve their mental health. The Navi team celebrated the first phases of its rollout across New Mexico with a Teen Wellness Festival in Taos last month.

The app will roll out region by region, starting with Taos County and expanding to Albuquerque, Santa Fe and their surrounding areas in the fall.

鈥淲e believe in a very community, grassroots-style implementation, which is where we are embedding ourselves in the community,鈥 said Margaret Hines, co-founder and chief growth officer of Navi, a digital mental wellness company.

Navi founder Julia Belt speaking at Navi's launch event in Taos

Rather than a statewide rollout, Navi has partnered with local mental health resource centers, counselors, hospitals, clinics and crisis centers in each region where it plans to have an active presence. Additionally, Navi developers consult with advisory boards of local teens and their parents to get feedback on everything from major issues pressing the community to the design of specific graphics.

鈥淭hey鈥檙e engaging with kids in the community,鈥 said Nick Boukas, director for the Behavioral Health Services Division at the New Mexico Healthcare Authority. 鈥淭hey鈥檙e helping Navi say, 鈥楾his is what we want, this is what we need, this is what鈥檚 important in our community.鈥欌

The design of the app is based on the research by Dr. Jessica Schleider, a child and adolescent clinical psychologist and associate professor at Northwestern University who is a co-founder and the chief scientific advisor at Navi.

鈥淗er science and modality of single-session intervention just blew us away,鈥 said Hines. 鈥淲hat we wanted to do was to build the tech to deliver that modality.鈥

Navi co-founders Julia Belt and Margaret Hines

Single-session interventions are mental health interventions that are designed to have a positive impact on the individual鈥檚 mental health during the first, and potentially only, interaction with the platform. The developers of Navi hope this change in approach will be what the mental health space has been missing.

鈥淚 was frustrated by the number of mental health supports out there that were either not evidence based, or required weeks of continuous engagement to reach a clinical outcome,鈥 said Navi CEO and co-founder, Julia Belt.

Because so few teens ever access mental health support, and many who do tend to only engage once, the developers of Navi felt that embracing the single-session intervention modality was important.

A sign displayed at Navi's Teen Wellness event

鈥淚 really wanted to create something for the youth that were suffering at three in the morning with nobody around, with nobody to talk through their problems with,鈥 said Hines.

When teens first enter the app they will be able to choose from a variety of issues that they may need support in. These topics range from school stress and friend drama, to more serious topics such as self-harm and suicidal thinking.

Navi then prompts the teen to complete a mini-activity associated with the topic. The mini-activities, while framed as a simple lesson, are actually clinically guided interventions that follow the single-session intervention model.

鈥淲e help them really just get to the root of their problem and kind of pull from their own resources,鈥 said Belt.

Navi says the personalized action plan is especially important for teens because it places them in the driver鈥檚 seat for their own mental health.

鈥淭hat really is a powerful message to send to teens in particular who are often constrained in what they鈥檙e able to do, and often told how to be, how to act, how to cope,鈥 said Schleider.

According to Schleider, this model of intervention is based on a psychological framework known as 鈥渟elf-determination theory,鈥 which suggests that people are more likely to change their behaviors if they feel competent, autonomous and related to.

鈥淭he impact I鈥檇 love for Navi to have is to become the missing layer of support in our mental healthcare ecosystem,鈥 Schleider said. 鈥淭here has to be something in between counseling and nothing that prevents serious problems from emerging, so that people aren鈥檛 stuck only having access to support once things reach a crisis point.鈥